Overview: The Affordability Fund Trust (AFT) Program was established as part of the Fair Hydro Act, to assist electricity customers who do not qualify for low-income conservation programs and for whom electricity bills present a burden. This program is available to qualifying members of moderate income and working-class families struggling with electricity affordability. There are three levels of engagement that the applicant may potentially qualify for based on their current electricity charges, arrearage installment amounts, and accounts fees.
Objective: The overall goal of the AFT program is to support eligible individuals or families who self-declare electricity burdens by lowering their electricity bill costs through the installation of energy efficient products.
Process and Guidelines:
- Applicants fill-out an intake form of self-declaration regarding the burdens of electricity costs on the household, followed by a trusted conversation with an AFT representative.
- If applicant satisfies the AFT Selection Factors, Intake prepares a referral report where they will identify which engagement level the applicant is eligible for at no cost to the customer.
- Each qualified beneficiary shall receive a Level 1 Engagement Kit which includes: Eligible measures, installation instructions and educational material, warranty information, Standard Electricity Affordability Checklist Level 1 Report, links to online audit tools, program referral sheets with contact information, and GreenSaver customer support phone number.
- Applicants who qualify for Level 2 or Level 3 Engagement will receive an in-home visit where the vendor shall identify retrofitting opportunities and verify applicant income.
- The vendor will then install the new products and ensure proper disposal of previous equipment
Level 1 Equipment
Spending cap $500
- Block heater timer
- “Smart” power bar
- Efficient showerhead
Eligible residence need NOT have electric water heating to receive measures.
Level 2 Equipment
Spending cap $2,000-$5,500
- Window air conditioners
- “Smart”Adaptive thermostats
Equipment can be ‘right-sized’ to fit the household needs.
Equipment can be provided in multiples to fit household needs.
Level 3 Equipment
Spending cap $6,000-$15,000
- Heat pumps+
- Comprehensive draft proofing
- Attic insulation
- Wall insulation
- Basement insulation
Only electrically-heated homes are eligible for Level 3 measures.
Part 3 buildings (high rises) are not eligible for Level 3 equipment.
The AFT Program was established as part of the Fair Hydro Act, to assist electricity customers who do not qualify for low-income conservation programs and for whom electricity bills present a burden. The AFT Program is funded by the Affordability Fund Trust (Ontario Government) and delivered by Thunder Bay Hydro on its behalf. The scope of the AFT Program is to install energy efficient equipment in eligible residential homes with the objective to measurably lower the electricity bills of the beneficiaries.
The AFT Program seeks to improve electricity affordability for many moderate income and working-class families. To accomplish this, home energy reports and installation of energy efficient equipment will be provided to Eligible Consumers.
Generally speaking, applicants interested in participating in the AFT Program will call the AFT Program designated number or visit the AFT Program website to initiate enrolment and to answer preliminary screening questions. Once the initial screening has occurred, an AFT Program representative will identify the applicant as eligible and refers the applicant to the LDC for a more formal intake process.
Once the LDC formally identifies the applicant as an eligible participant of the AFT Program and entitled to Eligible Equipment, the LDC will advise the Vendor who will deliver the Eligible Equipment.
Audience: Moderate income and working-class families struggling with electricity affordability. This program is designed to help individuals who do not qualify for low-income conservation programs however electricity bills present a burden.