What is e-billing?
E-billing is an electronic version of your paper bill which you have sent to your e-mail monthly. When you sign up for e-billing, you will no longer receive a paper bill in the mail. When you sign up for MyTBHydro, you will be able to access your current and past bills, electricity usage by the hour or day
Why Should I Sign Up for e-billing?
E-billing is simple, free convenient and great for the environment. You can access your current and previous bills (up to two years) online, 24 hours a day, 7 days a week. And regardless of where you are, away on business or away for the winter, as long as you have access to the Internet, you can have access to your account. You can examine your electricity usage by the hour or day and create graphing for any 60 day period. Graphs are colour coded to help you see the time of use price period.
What do I need to activate my account for e-billing?
You will need both your customer number and your meter number. This is available on your first bill or call the office (807-597-6600) if you need assistance. You will also need an email address which will become your permanent login name. You will need to create a password and make note of it somewhere for future access.
Will I continue to receive a paper copy of my bill through the mail?
No. Once you have signed up for e-billing, you will no longer receive a paper bill in the mail. An e-mail will be sent to the address that you provided with the amount owing and the date your bill is due. You may login to view your full bill.
Who can sign up for e-billing?
All Atikokan Hydro customers, residential and business, are welcome to join. If you have access to a computer and the Internet, you can take advantage of this easy-to-use service.