eBilling

What is e-billing?

E-billing is an electronic version of your paper bill which you have sent to your e-mail monthly. When you sign up for e-billing, you will no longer receive a paper bill in the mail. When you sign up for MyTBHydro, you will be able to access your current and past bills, electricity usage by the hour or day

Why Should I Sign Up for e-billing?

E-billing is simple, free convenient and great for the environment. You can access your current and previous bills (up to two years) online, 24 hours a day, 7 days a week. And regardless of where you are, away on business or away for the winter, as long as you have access to the Internet, you can have access to your account. You can examine your electricity usage by the hour or day and create graphing for any 60 day period. Graphs are colour coded to help you see the time of use price period.

What do I need to activate my account for e-billing?

You will need both your customer number and your meter number. This is available on your first bill or call the office (807-597-6600) if you need assistance. You will also need an email address which will become your permanent login name. You will need to create a password and make note of it somewhere for future access.

Will I continue to receive a paper copy of my bill through the mail?

No. Once you have signed up for e-billing, you will no longer receive a paper bill in the mail. An e-mail will be sent to the address that you provided with the amount owing and the date your bill is due. You may login to view your full bill.

Who can sign up for e-billing?

All Atikokan Hydro customers, residential and business, are welcome to join. If you have access to a computer and the Internet, you can take advantage of this easy-to-use service.

Green Button

Atikokan Hydro now offers Green Button through the MyEnergy portal.

DOWNLOAD MY DATA (DMD) & CONNECT MY DATA (CMD)

What is Green Button?

The Green Button initiative is a program developed to provide consumers with easy and secure access to their energy usage information. It allows electricity consumers to access their own energy data in a standardized and secure format, through an online platform.

The Green Button initiative enables utility companies to provide customers with secure access to their own energy usage data, which can be downloaded, which is referred to as Download my Data (DMD), and shared with third-party applications or tools, which is referred to as Connect my Data (CMD). This data might include information on energy consumption patterns, usage trends, and specific details about how electricity is being utilized over a particular period. Customers can add or remove access from third parties at any time through their MyEnergy portal.

The goal of the Green Button program is to empower customers with the ability to understand their energy consumption habits better. By having access to this information, customers can make more informed decisions about their energy usage, potentially leading to more efficient energy consumption, cost savings, and environmental benefits. It also encourages the development of innovative applications or services that can leverage this energy usage data to provide consumers with tools for better energy management.

Third Party Vendor Registrations

Third-party vendors must register through Atikokan Hydro. If you are interested in becoming an authorized third-party vendor, please contact our office email at [email protected] by calling 1 (807) 597-6600.

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