Understanding Your Bill


Glossary of Terms.

Regulatory Charges

Regulatory charges are the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid and include the costs associated with funding Ministry of Energy Conservation and renewable energy programs.

Global Adjustment

The price of generation in Ontario is set by a competitive market. Certain generators receive payments through regulation or contract that differ from the market price. Your portion of the net adjustment arising from these different payments is included on your bill.


This is the cost of electricity supplied to you during this billing period and is the part of the bill that is subject to competition.


These are the costs of delivering electricity from generating stations across the province to Atikokan Hydro Inc., then to your home or business. This includes the costs to build and maintain the transmission and distribution lines, towers, and poles, and operate provincial and local electricity systems.

A portion of these charges are fixed, and do not change from month to month. The rest are variable and increase or decrease depending on the amount of electricity that you use.

The delivery charge also includes costs relating to electricity lost through distributing electricity to your home or business. Atikokan Hydro Inc. collects this money and pays this amount directly to our suppliers.

*When electricity is delivered over a power line, it is normal for a small amount of power to be consumed or lost as heat. Equipment, such as wires and transformers, consumes power before it gets to your home or business.

Customer Service Charge

A fixed charge for costs related to meter reading, billing, customer service and account maintenance, and for general utility operations.

Distribution Charge

A variable charge for the cost of building and maintaining the distribution system, including overhead and underground power lines, poles and transformer stations. Utilities file detailed rate applications with the Ontario Energy Board if they want to change this charge. By 2019, for most customers the distribution charge will be a fully fixed charge.

Transmission Charge

A variable charge for the costs of transmitters to operate and maintain the high-voltage transmission system that carries electricity from generating stations to your utility.

Glossary of Terms - more info


For a detailed explanation of electricity terms, please visit www.oeb.ca O. Reg 153/18, S. 10.