Payment Information

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Please allow sufficient time for delivery if paying by mail, by telephone or computer banking, or through a financial institution.

By Cheque, Cash, Debit Card or Third Party Credit Card Payment

Please make your cheques payable to Atikokan Hydro Inc. and include your account number on the front. A service charge is applied for cheques returned by the customer’s bank. A night deposit box is available at our office building at 117 Gorrie Street. Cash payments, debit or third party credit card payments from Paymentus, will be received at our office at 117 Gorrie Street during normal business hours [8:30am to 4:30pm Monday to Friday excluding stat holidays].

Pre-authorized payment [Automatic Bank Withdrawl]

With automatic bank withdrawl [ABW], your bill is paid on the due date automatically from your bank, trust company, or credit union account. To apply for ABW, just call our Customer Service department at (807) 597-6600.

ATM Machines, Telephone Banking, or on line payments

Payments may be made at participating banks, trust companies, or credit unions.

Late Payment

A 1.5% [19.56% per annum] interest penalty is charged on all bills in arrears. Please allow sufficient time for mail delivery before the due date to avoid a late payment penalty. Arrears are subject to final notice and collection. Atikokan Hydro Inc. may discontinue service on accounts in arrears, and cannot be held responsible for any resulting loss, damage, or inconvenience.

Moving – Please let us know

We need at least 48 hours notice prior to cancellation of your account to allow time for a final meter reading. You will be responsible for consumption until a final reading has been obtained by our service staff. Call or visit our office to make these arrangements.
If you need to open a new hydro account, you will need to visit our Customer Service office located at 117 Gorrie Street.

Going on Vacation?

If you are to be away when your bill is due, you can prepay your account to avoid the 1.5% late payment penalty. Automatic Bank Withdrawl is a convenient alternative as well.